Frequently Asked Questions
*Can I place an order with you without using your website?
Of course! Just contact us and let us know how we can help. Our fax number and e-mail address are listed under "Contact Us", or:
Internet:
01. Pick out the items from the catalog, World of Products!
02. You E-Mail this; orders@theinternetcollectibles.com.
03. Your name, address, city, state, zip code, country, e-mail address and telephone number.
04. You make out the order numbers and descriptions and “Send” it!
05. Now you call this: www.paypal.com.
06. After you sign in or sign up, find "Send Money".
07. Then find “You can pay for purchases and services or send money to friends and family.”
08. Then find “To” orders@theinternetcollectibles.com.
09. Then, "Amount", $00.00?
10. “Send money for:” [X] Goods
11. “Review your payment and send.”
12. “Send”
OR
U. S. Mail:
01. Pick out the items from the catalog, World of Products!
02. Your name, address, city, state, zip code, country, e-mail address and telephone number.
03. You make out the order numbers and descriptions.
04. U. S. Mail; (James Ham) Personal Checks, Money Orders, Postage Checks or Cash.
(WARNING-YOU ARE TAKING A CHANCE! CASH IS PAID BY YOUR OWN RISK!)
*Do I need a PayPal® account to use my credit card or e-check?
NO! Our website will process your credit card payment through the PayPal® credit card processing system whether you have a PayPal account of your own or not.
*Can I pay with a personal check?
YES! You may pay with your check with U. S. Mail thru "Contact Us" or by this;
The InterneT CollectibleS
(Payment to) James Ham, Owner
6871 Magoun Avenue - 5C
Hammond, Indiana 46324-1745
It will take 5 to 10 business days for your check to clear.
*Can I pay cash?
YES! You may pay thru U. S. Mail on the "Contact Us". (WARNING - YOU ARE TAKING A CHANCE! CASH IS PAID BY YOUR OWN RISK!)
*Can I pay by a money order or postage check?
YES! A money order or postage check, but we will have to wait 5 to 10 business days for it to clear.
*Is my personal information secure?
We take the privacy of your personal information very seriously and will only use your information in accordance with the terms of our Privacy Policy. We currently use the Internet standard of 128-bit SSL encryption. You will be within a secure environment when you submit your payment information.
*What is your return policy?
Refunds with damaged goods will GLADLY be accepted up to 21 days from date of purchase. The purchase will be credit or replacement with no charge.
NON-DEFECTIVE merchandise returns incur a 35% RESTOCKING FEE, and must be returned with 21 days of purchase.
If you experience a problem with your order, or if you wish to return an item, simply "Contact Us" via e-mail, by fax or by mail.
*Can I order from anywhere?
YES! but, we will only mail to: The Continental U. S. (48 states) and the Outside Continental U. S. (Alaska, Hawaii, Virgin Islands, Guam, Puerto Rico.), and Canada.
*When I mail an item to me, can I mail it to anywhere?
NO! All UPS shipments must have a physical (street) address. UPS does not deliver to P.O. boxes.